MX1 Eyewear offers a 'No Quibble Guarantee' on all purchases - anything purchased can be returned as long as it has not been worn.

If you simply wish to return something please print the returns form.

We do not offer a free returns service unless the items are faulty or incorrectly sent - in these cases we will refund the postage costs on receipt of your parcel and postage receipt. If you are not happy with your unworn purchase for any reason, you may return it to us within 28 days of receipt for an immediate exchange or refund. We recommend that returns are send by a recorded delivery method, to insure against loss MX1 are not responsible for loss of packages not received. Returned goods should be sent to us and be accompanied by a copy of the original invoice and a complete returns Form.

Warranties cover defect of workmanship and fabrics, but do not cover normal wear of material. Products that are replaced will be replaced with the same size and model as those originally purchased. Please make sure that products returned for warranty are washed and clean.

We will exchange as soon as possible for you. If you have just changed your mind, and no longer want the goods, a refund will be given as soon as the goods are received, logged and inspected- this may take up to 7 working days. If the goods are faulty or damaged and they need to be returned - we will refund postage to the value of £8 maximum, if delivery costs more than this - please contact us to arrange a collection. If we have sent the goods incorrectly, we will exchange, and refund your postage, or refund in full to a maximum of £8.

If the product is found not to be warrantable - postage costs will not be refunded. We cannot refund or exchange until the returned goods are returned to us and signed for. It is up to the customer returning goods to ensure they are returned in original condition. This does not affect your statutory rights as a consumer. Any good damaged in transit must be reported immediatley, please keep hold of all packaging incase an inspection is required.

GOODS ARE DISPATCHED IN PERFECT CONDITION - LENSES OF EYEWEAR WILL BE INSPECTED FOR SCRATCHES OR MARKS. NO REFUND WILL BE GIVEN IF RETURNED SUB-STANDARD. PLEASE BE CAREFUL WHEN TRYING ON EYEWEAR. ANY FREE ITEMS GIVEN FOR AN ORDER REACHING A PARTICULAR VALUE, MUST ALSO BE RETURNED IF THE VALUE OF THE ORDER DROPS BELOW THE MINIMUM SPEND TO ACHEIVE THE PRODUCT - IF THE FREE PRODUCT IS NOT RETURNED - THE FULL RETAIL VALUE WILL BE CHARGED.