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Privacy & Security

Basics
Privacy Policy MX1 does not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. We will only use the information that we collect about you lawfully (in accordance with the Data protection Act 1998). we collect information for 2 reasons, firstly, to process your order, and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent And we will not pass on your e-mail address to other trusted tradres unless you agree. The information we collect about you, includes: your name, address, phone no.,email address, account details. We will never collect sensitive information about you without your explicit consent. The information we hold is accurate and up to date. You can check what info. we hold about you, by contacting us. We will delete or correct any inaccuracies promptly. This information is held securely. If we intend to transfer your information outside the EEA (european Economic Area) we will always obtain your consent first.
You may unsubscribe from our mailing lists from any time by opting out.

Guarantee: Our shopping guarantee protects you while you shop on our site - you need not worry about your credit card security. If you have any concerns please contact us to discuss the security.

All goods offered by the company will meet the obligations under consumer protection laws including:

The Sale of Goods Act 1979
The Supply of Goods & Services Act 1982
The consumer Credit Act 1974
The Trade Descriptions Act 1968
The Unfair Contract Terms Act 1977 and the 1999 Regulations
The Consumer Protection Act 1977
The Data Protection Act 1998
The Consumer Protection (Distance Selling) Regulations 2000.

Totally Secure Payment
MX1.CO.UK uses the industry standard secure server software (Secure Socket Layer - 128 bit SSL Global Server Certificate) in association with DataCash and Verisign. Your financial and personal information, including credit card number, name and address, and phone number, are encrypted so that they cannot be viewed while travelling over the internet. All personal information will then be stored on our isolated network, protecting it from any misuse or compromise. Please feel free to click on the Thawte Logo for verification.
MX1 never takes payment for ordered goods until those goods are actually shipped or without the express prior consent of the customer.

Customer Service
MX1 is focussed on minimising fraudulent transactions over the net. As a further precaution, we have a designated customer service team that will contact you for voice recognition and authorisation if our security matches are not met or if we suspect any improper use.

Customer Protection
We are committed to protecting your privacy. We will only use information given at the time of ordering or when making an enquiry by whatever means is collected lawfully and in accordance with the Data Protection Act 1998. It is collected by senior MX1 personnel and all transactions that you initiate with MX1.CO.UK on this web site are confidential. Your name will not be added to any mailing list and we never transfer this information to a third party, without the customer's consent.

Personal Information
We collect information about you for two main reasons: 1) To process your order and 2) To provide you with the most efficient possible service. The type of information we will collect about you includes:- Your name, your address, your phone number, your size, your e-mail address, your age, your phone number and your sex. Please note that some of these fields are optional and the information is only used as so that we may provide our customers with the products they like as effectively as possible. We will never collect sensitive information about you without your explicit consent. The information collected will be used to personally keep in touch and let you know of any offers, sales or promotions that MX1.CO.UK are carrying out. We never aim to send emails to a customer unless first receiving their consent. Customers can be removed from our mailing list by sending an email or clicking unsubscribe on the actual email.
Controlling Your Personal Information - We aim for the information we hold about you to be accurate and up to date. You can check the information that we hold about you by logging in to your account. If you find any inaccuracies you should delete or correct it promptly. The personal information will be held securely in accordance with our internal security policy and the law.

Customer Tracking
We use technology to track the patterns of behaviour of our visitors to our site so that we can speed up the payment procedure for you, deliver the appropriate products and special offers to you, in the most easy to use way.
This will include using a "cookie" which would be stored on your browser. A "cookie" is a small text file stored on your machine which helps us recognise who you are. This information helps us retrieve information about you so you don't need to re-enter your details. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, please contact us