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| MX1 RETURNS FORM | ||||||||
| Order Date | Order Number | Returns Date | ||||||
| Returns Policy | ||||||||
| MX1.CO.UK offers a 'No Quibble Guarantee' on all purchases - anything purchased can be returned | ||||||||
| as long as it has not been worn. We do not offer a free returns service unless the items are faulty | ||||||||
| or incorrectly sent. In these cases we will refund the postage costs on receipt of your parcel. | ||||||||
| If you are not happy with your unworn purchase for any reason, you may return it to us within 28 days of | ||||||||
| receipt for an immediate exchange or refund. | ||||||||
| Order | Returns Form | |||||||
| Part Code | Description | Colour | Size | Quantity | Unit Price | Quantity Returned | Reason Code | Action Code |
| 1 | ||||||||
| Replacement Item Required (if any) | Describe Fault (if any) | |||||||
| 2 | ||||||||
| Replacement Item Required (if any) | Describe Fault (if any) | |||||||
| 3 | ||||||||
| Replacement Item Required (if any) | Describe Fault (if any) | |||||||
| 4. | ||||||||
| Replacement Item Required (if any) | Describe Fault (if any) | |||||||
| Please fill out the above grey areas on the returns form clearly marking the quantity returned, the Reason Code | ||||||||
| and the action required for the products returned (using the key below). Any missing information may delay the | ||||||||
| processing of your return. Please package the products with all original packaging and labels and return | ||||||||
| to the address marked below. We recommend that packages are returned by a recorded delivery service, | ||||||||
| as we are not responsible for packages lost in transit | ||||||||
| Reason Code | Action Required | |||||||
| Item too Big | A | Replacement | 1 | |||||
| Item too small | B | Refund | 2 | |||||
| Goods Faulty | C | Exchange | 3 | |||||
| Wrong item received | D | |||||||
| Order arrived too late | E | |||||||
| Duplicate parcel | F | |||||||
| Returning alternative | G | |||||||
| Goods unsuitable | H | |||||||
| Customer Name, Address & Telephone | MX1 Limited | |||||||
| RETURNS DEPARTMENT | ||||||||
| 322F MAYORAL WAY, | ||||||||
| TEAM VALLEY | ||||||||
| GATESHEAD. | ||||||||
| NE11 0RT | ||||||||